Privacy Policy

Privacy Policy

Electronic Communication and Data Transmission

When you access our website or engage in electronic communication, your data traverses an open network that is publicly accessible. Data may also cross international borders, even if both sender and recipient are in the same country. While data packets are encrypted, the sender and recipient details are not, thus making it possible for third parties to intercept this information.

Due to the insecure nature of email, we do not accept any orders for commercial transactions or legal processes via email.

Risk of Viruses and Hacking

Using electronic media exposes you to risks such as viruses and intentional hacking. Keep your browser and antivirus software updated, and avoid opening emails or attachments from unknown or unexpected sources.

Registration Form

Data collected from registration forms, such as your name, address, phone number, or email, will be used to send you information about our products and services. If you express interest in a product service, or wish to contact a department or third party, we will share the required information to fulfill your request.

Personal Data and Cookies

Invisible pixels or cookies may be used to collect non-personal data about website usage. For security purposes, the following data is logged every time you access our website:

  • IP Address
  • Access date and time
  • File accessed
  • Access status
  • Referring website
  • Domain
  • Browser and Operating System

We utilize different types of cookies:

  1. Session Cookie: For website functionality, mainly for administrator and user search tracking.
  2. Google Analytics & Google Tag Manager: To analyze user behaviour for website improvement.
  3. Chatra.io: For continuous real-time chat during a user visit.

This data is securely stored and is not shared with third parties outside Stone Yield Sàrl. We analyze this data anonymously for statistical purposes. Personal information is only used when knowingly provided by users.

Legal and Regulatory Compliance

We disclose personal data to third parties only when legally required. Within Stone Yield Sàrl, personal data is stored in a secure environment. We take appropriate measures to ensure third-party service providers have equivalent data protection policies.

Contact Information

Your feedback on our services and privacy policy is crucial to us. If you have questions or concerns, contact us at [email protected].

Publication and Content Manager:
Jacques Villiers.

Design & Hosting:

Contact:
Stone Yield Sàrl